The COVID-19 pandemic has changed the world. Customer acquisition Is more challenging than ever. As cities went into lockdown and the commutes halted, customers no longer walked into establishments. As the threat of the pandemic slowly subsides, customers will still continue to demand the convenience of digital KYC solutions.
For many industries, customer acquisition should continue. But this becomes challenging when the customer is no longer able to/willing to visit institutions to perform the KYC process.
We need innovative ways to conduct the KYC without being face-to-face with the customer. Digital KYC solutions are here to solve this problem. It is imperative that your institute acquire a digital KYC solution to stay competitive.